Terms & Conditions

Terms and Conditions for Online Events

Please take the time to read through our terms and conditions now before you confirm your booking.

If You Cancel

Cancellation made more than 72 hours before the start of the course: you will have an option of getting a full refund (minus booking site fees) or being re-booked onto one of my next events of the same value.
If you cancel less than 72 hours before the start of the course, you will be given a 75% refund
If you cancel less than 48 hours before the start of the course, you will be given a 50% refund
If you cancel less than 24 hours before the start of the course, you will be given a 25% refund
If you do not attend a course without letting me know, I'm afraid I will not be able to offer you a refund.

If I Cancel

If I need to cancel this event, you will have the option of a full refund or being booked on a future event of the same value.
I will not refund any incidental expenses you may have incurred as a result of cancellation.

If I Make a Change

I will do the utmost to deliver services in accordance with what has been confirmed to you, but I reserve the right to make unavoidable alterations or cancellation to services. You will be advised of any alterations as soon as possible. If it is a major change, which significantly alters the nature of your experience you will have the choice of accepting the change, accepting an alternative experience, or receiving a refund.

Terms and Conditions for Story Walks

Please take the time to read through our terms and conditions now before you confirm your booking.

Payment

• Full payment along with a completed booking form is required to secure all bookings.

If You Cancel

Cancellation made more than 7 days before the start of the course: you will have an option of getting a full refund (minus booking site fees) or being re-booked onto one of my next walks.
If you cancel less than 7 days before the start of the course, you will be re-booked onto one of my next walks

If I Cancel

If I need to cancel this walk, you will be re-booked on one of my future walks.
I will not refund any incidental expenses you may have incurred as a result of cancellation.

If I Make a Change

The event leader will do the utmost to deliver services in accordance with what has been confirmed to you, but I reserve the right to make unavoidable alterations or cancellation to services. You will be advised of any alterations as soon as possible. If it is a major change, which significantly alters the nature of your experience you will have the choice of accepting the change, accepting an alternative experience.

Risk

Any information provided by me on such matters as climate, weather, environmental conditions, clothing, transport and special equipment is given in good faith but without responsibility on the part of the event host. It is a fundamental condition of this contract that you accept the hazards involved when undertaking outdoor activities.

Hiking and outdoor adventures are activities with a danger of personal injury or death. By booking a course in these activities you are aware of and accept these risks and will be responsible for your own actions and involvement. The event leader will teach you how to manage these risks, however, I can never completely remove them. You confirm that you are familiar with the nature of the activity that you wish to undertake and acknowledge those risks.

The event leader assumes no responsibility for anyone attending this event. The event leader will not be held responsible for any accident, injury or loss occurring as a result of any event or in connection with travel to such event, however caused.

When you join a Story Walk, you indicate that you accept these conditions and accept that no legal liability is accepted by the event host in the event of accident or injury, however caused.

Participants in Story Walks are reminded that outdoor activities need specialist equipment (boots, waterproofs, etc), a list of equipment for you to bring will be provided to you.

While accepting no responsibility or liability, for outdoor events, the event host may, at their discretion, not admit you to join the walk or other event if in their opinion you are ill-equipped for the terrain and weather conditions.

If, in the opinion of the event leader, the health, fitness, psychological condition, behaviour or equipment of a participant may compromise the safe provision of the outdoor activities specified as part of this contract, or in the event that that participant’s behaviour is considered unacceptably disruptive to the prejudice of other members of the group, the event host reserve the right to cancel or terminate your contract. In these circumstances you will not be entitled neither to a refund nor compensation.

If a participant suffers from a medical condition that may affect their, or other people’s safety or enjoyment of an outdoor activity, you must disclose this at the time of booking on the pre-event questionnaire. By coming on a Story Walk you certify that you have not been advised not to take part by a medical professional.

If a participant leaves any part of a programme, undertakes independent activities during the programme, or acts contrary to the safety advice and instruction given by the programme leader, the host is not responsible or liable for their actions or their safety. Participants may also be asked to leave the activity if their actions compromise their own safety, or that of other members of the group or the programme leader.

Any participant under the influence or recent influence of alcohol or any form of narcotic substance, legal or otherwise, may be dismissed from the group at the discretion of the event leader.

By attending a Story Walk, you accept the terms and conditions.